Hotel Urban, A Small Luxury Hotel Of The World, Madrid - Reviews, Room Options & Prices 2025

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About the Hotel

Carrera San Jeronimo, 34, Madrid, Spain, 28014

Hotel Urban, A Small Luxury Hotel Of The World, is situated in Madrid's Centro district, known for its rich history and cultural significance. The hotel's unique personality is evident in its avant-garde architecture and curated ethnological art. The recently awarded Michelin star for its restaurant CEBO underscores its commitment to progressive Mediterranean cuisine. Located near the Gran Vía, it provides easy access to the city’s major attractions and vibrant nightlife.

Location

Located in the heart of Madrid, the hotel is within walking distance to major attractions including the Prado Museum and Parque del Retiro. Nearby Gran Vía offers a plethora of dining and entertainment options, enhancing the overall experience. Public transportation options are easily accessible, allowing guests to navigate the city effortlessly. Its central location makes it an ideal base for exploring Madrid's cultural landmarks.

Rooms

The hotel's spacious rooms feature a contemporary design complemented by exotic wood floors and natural stone walls. Junior Suites overlook the atrium and are adorned with original sculptures from Papua New Guinea. Luxurious amenities include flat-screen TVs, minibars, and glass-walled bathrooms with spa baths. Duplex suites offer a separate lounge area and hydromassage facilities, enhancing guest comfort.

Eat & Drink

CEBO offers an exclusive culinary experience, emphasizing Mediterranean influences under the guidance of Michelin-starred chefs. Guests can enjoy a buffet breakfast with live cooking stations, as well as tapas and cocktails at the gastro-pub Glass-Mar. The rooftop cocktail bar 'La terraza del Urban' provides a casual setting with a unique cocktail menu. The design and presentation of the dining spaces reflect the hotel's commitment to gastronomy.

Leisure & Business

Hotel Urban features a small rooftop swimming pool and terrace open during the summer season for guest relaxation. Business facilities cater to modern needs with Samsung Digital Flipcharts and high-quality presentation services. Guests can unwind at the informal cocktail bar or enjoy personalized attention throughout their stay. The hotel places a high priority on ensuring a secure and comfortable environment.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Double or Twin Room

Max:

2 persons

23 m²

Bed options:

2 Single beds

City view

Coffee machine

Heating

room details

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Duplex Room

Max:

2 persons

32 m²

Bed options:

1 King-size bed

Coffee machine

Heating

room details

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Junior Suite

Max:

2 persons

32 m²

Bed options:

1 King-size bed

Coffee machine

Heating

room details

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Getting around

A guide to all available transportation options

City Centre

Madrid200 m

Airports

Adolfo Suarez Madrid-Barajas (MAD) 23.0 km

Underground

Sevilla200 m

Sol Metro Station400 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Delicious Culinary Experience

“I enjoyed a fantastic breakfast at the hotel restaurant, which showcased a beautiful ambiance. The restaurant, known for its Michelin-starred chef, promised an exquisite dining experience, and it certainly did!” view full review

Comfortable Sleep

“The bed in my room was extremely comfortable, allowing me to enjoy restful nights while I traveled. The room was well-decorated and had unique design features that added to the overall charm.” view full review

Lovely Amenities

“I appreciated the quality of the bathroom products provided. The towels and linens were of high quality, making my daily routine feel more luxurious.” view full review

Inviting Rooftop Retreat

“The rooftop pool was a good escape after a busy day of sightseeing. Though it was a bit small, the atmosphere was relaxing, and I enjoyed the good snacks and drinks offered at the pool area.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Packed lunches

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Rooftop pool
Plunge pool
Seasonal outdoor pool
Sun loungers
Sun terrace
Solarium
Pool with view

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Ironing facilities

Bathroom

Free toiletries
Bathroom telephone

Media

Flat-screen TV
Hi-Fi

Location

Carrera San Jeronimo, 34, Madrid, Spain, 28014

Map view

street view

Carrera San Jeronimo, 34, Madrid, Spain, 28014

City landmarks

Museum

Prado National Museum

700 m

Square

Plaza Mayor

770 m

Palace

Royal Palace of Madrid

1.4 km

Park

El Retiro Park

1.2 km

Plaza de la Independencia

Parque del Retiro

1.2 km

Museum

Museo Nacional Centro de Arte Reina Sofia

1.2 km

Public Building

Cybele Palace

930 m

Museum

Plaza de Cibeles

790 m

Church

Real Basilica de San Francisco el Grande

1.6 km

Garden

Royal Botanical Garden of Madrid

840 m

Paseo de la Republica de Cuba 4 Parque Del Retiro

Palacio de Cristal

1.6 km

Museum

CaixaForum Madrid

900 m

Calle Ponzano tapas

2.8 km

Church

Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales

890 m

Museum

Museo de Historia de Madrid

1.3 km

Opposite Palacio Real

Plaza de Oriente

1.2 km

Paseo del Prado Paseo Del Prado

Paseo del Prado

790 m

Library

Museum of the National Library

1.2 km

Church

Catedral de Sta Maria la Real de la Almudena

1.4 km

Museum

National Archaeological Museum

1.5 km

Theatre

Teatro Real

1.2 km

Museum

Museo Sorolla

2.2 km

Church

Iglesia San Gines

700 m

Nearby

Square

Puerta del Sol

420 m

Casino

Gran Via

590 m

Museum

Museo Nacional Thyssen-Bornemisza

370 m

Calle Alcala 42

Circulo de Bellas Artes

410 m

Square

Plaza de Santa Ana

390 m

Park

Neptune Fountain

400 m

Plazuela de Anton Martin

Monumento a los Abogados de Atocha

450 m

Restaurants

Museo del Jamon

620 m

Carrera San Jeronimo 6 Calle De La Victoria

Cebo

10 m

Carrera San Jeronimo 34

La Cabana Argentina

110 m

Calle Ventura de la Vega 10

Rosi La Loca Taberna

450 m

Calle Cadiz 4

La Terraza del Urban

0 m

Carrera San Jeronimo 34

Artemisa Sol

70 m

Calle Ventura de La Vega 4 Huertas - Cortes

Indian Aroma

90 m

Calle Ventura de La Vega 6

Casa Mira

40 m

Carrera San Jeronimo 30

El Barril de las Cortes

140 m

Carrera de San Jeronimo 17

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

7.8

Location

9.8

Service

9.2

Dining

8.0

4.5/5 based on 2703 reviews

#47 of 490 hotels in Madrid based on Tripadvisor

Zoe

United Kingdom, March 2025

6.8/10

Overall, I had a wonderful stay at Hotel Urban, which boasts a stylish atmosphere and a prime location near key attractions. The staff was really good, always friendly and eager to assist, although I wished the breakfast selection was a bit broader considering its price. While I truly enjoyed the modern decor and the cleanliness of my room, I found the specific breakfast options and some service elements could be improved. Still, it was a fantastic choice for my leisure trip, and I would return.

Rooms

8.0

My room was comfortable and spacious, adorned with unique decor, although the view left something to be desired. It faced a wall, which wasn't particularly pleasant.

Service

9.0

The staff was consistently friendly and attentive, going out of their way to help. I felt valued and appreciated throughout my stay.

Location

10.0

The location was unbeatable, making it easy for me to explore nearby attractions like major museums and restaurants. I could walk to many places.

Dining

7.0

The breakfast was of high quality, but I expected a greater variety for the price I paid. I heard the dinner service is excellent too but didn't try it myself.

Facilities

7.0

Amenities were decent, although I found some guidance on the hotel's facilities lacking. The lobby atmosphere was welcoming and stylish.

Eva

United Kingdom, February 2025

6.2/10

I had a pleasant stay at Hotel Urban, enjoying the strategic location near Puerta del Sol and the charming decor. The staff were overwhelmingly friendly and accommodating, making my experience more enjoyable. However, I did encounter inconsistencies with housekeeping that marred my overall experience a bit.

Rooms

7.0

The junior suite I stayed in felt a bit small, and I didn't notice much difference from a standard room. The view wasn't great either, overlooking a wall and ventilation shaft.

Service

8.0

Staff were super-friendly, especially Patricia and Juan Manuel. They were helpful with my requests, although I did have a reservation mix-up at one point.

Location

9.0

Perfectly located, I could easily walk to major attractions like Calle Mayor and Gran Via. It made my exploration of Madrid very convenient.

Dining

8.0

I enjoyed a lovely breakfast buffet with excellent options. The highlight was definitely the day’s fresh offerings.

Facilities

8.0

The fitness room was small yet efficient, although the rooftop pool was closed during my visit. The in-room amenities, such as thick towels and quality toiletries, were nice touches.

Jennifer

United Kingdom, January 2025

6.8/10

My stay at Hotel Urban was quite an experience. The location was perfect for exploring Madrid, and the staff were exceptionally friendly and attentive. However, the gym was disappointing, coming off as quite tiny, and the breakfast, while good, could have offered more variety.

Rooms

8.0

I found my room to be spacious and beautifully decorated, although I noticed a few details showing wear. The layout was a bit peculiar, making the room feel compact at times.

Service

9.0

The staff were welcoming from the moment I arrived, offering me a glass of cava and assisting with any requests I had. They certainly made me feel valued during my stay.

Location

10.0

The hotel's prime location was just a 10-minute walk from major attractions like Plaza del Sol. This made it incredibly easy to get around and explore the city.

Dining

7.0

I enjoyed the breakfast, which included a variety of fresh options. Yet I felt it would benefit from a bit more variety day-to-day for an even greater culinary experience.

Facilities

6.0

The rooftop pool area was a highlight, although it was closed during my visit. The gym facilities were quite limited, which was a bit of a letdown.

Isabella

United Kingdom, December 2024

7.0/10

My recent stay at Hotel Urban in Madrid was fantastic! The location couldn't be better, with major attractions within walking distance, making my exploration of the city effortless. The staff were incredibly accommodating, and my room was spacious and comfortable, though I wished it had a bit more natural light. The rooftop bar offered amazing views, adding a special touch to my evenings. 😊

Rooms

8.0

The room was spacious and well-appointed, though quite dark due to the decor. I appreciated the comfortable bed and the thoughtful amenities, including a Nespresso machine. However, I did miss more natural light, which affected the overall atmosphere.

Service

10.0

The staff were genuinely friendly and attentive, from the doormen to the reception. They went out of their way to assist with my requests, which really enhanced my stay and made me feel welcome.

Location

10.0

Ideally located near major attractions and transportation, the hotel made it easy to explore central Madrid. It was bustling but without feeling overwhelming, perfectly balancing vibrancy with tranquility.

Dining

9.0

I enjoyed a good breakfast with a great selection of fresh options. The attentive service added to my experience, making each meal enjoyable and varied, though I felt there was still room for improvement in gluten-free options.

Facilities

8.0

The rooftop pool and bar were highlights, providing stunning views over the city. It created a vibrant atmosphere for unwinding after a day of exploring. However, soundproofing could have been better, as I experienced some noise disturbances.

Allan

United Kingdom, November 2024

5.0/10

My stay at Hotel Urban was nice due to its fantastic location and very nice staff. The attentive service made a significant difference, especially when they surprised me with a birthday cake and champagne. However, I did find the room lighting system somewhat complicated, and the shower controls took more effort than I expected, which was a bit frustrating after long days exploring Madrid.

Rooms

8.0

The rooms were comfortable and spacious, featuring beautiful modern decor. However, I did struggle with the lighting system and shower controls.

Service

10.0

The staff were really good, always friendly and eager to assist with anything I needed. Their efforts truly enhanced my experience.

Location

10.0

The hotel's location was unbeatable, just a short walk from iconic sites like Plaza del Sol and surrounded by great dining options.

Dining

9.0

Breakfast offered a good variety, and overall dining options were impressive, though the service could be a bit chaotic during busy times.

Facilities

7.0

While the fitness room was small but functional, I was disappointed that the pool was closed during my stay. Still, the unique vibe of the hotel made up for it.